FAQs

Answers that help you move forward quickly.

Find the most important answers about PromptForge.store here – concise, easy to understand and organized by topic.

Bots and knowledge base

Only one active subscription

The seller plan and bot form one unambiguous plan. No parallel bot subscriptions are created.

Switch it yourself

After the first subscription, you can switch between available plan variants in the Stripe customer portal.

Automatically synchronized

PromptForge enables exactly the features included in the plan currently reported by Stripe.

What happens after cancellation?

The bot remains active until the end of the paid period reported by Stripe. The entitlement is removed only then.

Getting started, buying and using

Do I need AI experience?

No. PromptForge is designed to help especially when you do not have years of experience. Clear descriptions and guided processes make getting started easier.

Do I have to buy or sell after registering?

No. You can explore for free, compare solutions, get to know the community or prepare your own idea without publishing it.

What is the difference between an AI solution, a bundle and a workflow?

An AI solution is a single reusable prompt. A bundle combines several related products. A workflow automates multiple steps, for example with n8n.

How do I know whether a solution is any good?

Analysis, ratings and practical tests make quality easier to understand, so you do not have to rely only on marketing copy or instinct.

Where can I find my purchased products?

After purchasing, you will find your unlocked content in your account under “Purchased”. You can open and use it again there.

Which payment methods can I use?

The payment methods available during checkout are displayed securely through Stripe. The options offered may vary by country, currency and device.

When is an automatic creation deducted from my allowance?

Only after you successfully publish the automatically created product. Failed attempts and unpublished drafts do not count. Monthly allowances restart at the beginning of each month.

Can automatic creation publish products directly?

No. It fills a controlled draft. Validation, analysis, practical testing, similarity checks, and your approval still follow.

Selling and payouts

Can I earn money with my own idea?

Yes. PromptForge helps turn a prompt into a structured, verified product. Only what you deliberately approve is published.

In which countries can I currently connect a Stripe seller account to PromptForge?

PromptForge uses Stripe Connect for automatic seller payouts. With the current German Connect setup, seller accounts from the countries listed below can be connected. Your actual country of residence or legal business establishment is decisive; a foreign bank account alone is not sufficient.

Currently available: Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom, and the United States.

Stripe may change its availability and requirements. Stripe's current information therefore always applies: Check Stripe's current information

Why do I need Stripe Connect as a seller?

Stripe Connect confirms your identity and securely transfers your earnings to your bank account. Bank and identity details are entered directly with Stripe, not PromptForge.

How do I return from Stripe registration to PromptForge?

After successful completion, Stripe redirects you to PromptForge automatically. If you want to leave registration earlier and Stripe shows no back button, use your browser's back arrow or previous-page function. You can resume unfinished onboarding at any time in your PromptForge account via “Open Stripe seller account”.

What must I enter when connecting my Stripe seller account?

Always enter real, current information matching your identity document, address and bank account. Select your actual business type. For activity, industry or products sold, choose the most accurate available option related to software, digital products, AI services or productivity. For example, you can use “Sale of digital software, AI and productivity solutions through PromptForge.store” as the description. Enter https://promptforge.store as the website. Add your payout account and tax or identity information only as Stripe requests for your country and business type. Labels vary by country; always choose the closest truthful option.

How is sales revenue divided?

Stripe pays 20% of your sale price to PromptForge as a platform fee. Stripe deducts its payment-processing fees from your remaining share.

When will my earnings be paid out?

Once Stripe has activated your account, payouts are automatic according to the configured schedule, intended weekly or every two weeks. Bank processing times, reviews, refunds or disputes may delay receipt.

What do I need for my first upload?

A prompt or valid n8n workflow is enough for a draft. To publish, you need a seller account, complete product information, a completed quality check and an activated Stripe payout account.

Quality and languages

Why do multiple languages matter?

Because AI becomes easy to use only when people understand the instructions. At the same time, good ideas can reach more people.

Does the quality check guarantee every result?

No. Analysis, practical tests and ratings reduce uncertainty and reveal strengths and limitations. Results may still depend on the AI model, the inputs and later changes.

How do automatic translations work?

PromptForge creates German, English, Spanish, French and Turkish versions and checks them again. Automatic translation is a Pro or Business feature; Free does not include automatic translation.

Account, security and help

What do I risk by registering for free?

There is no obligation to buy or sell. You simply gain access and can decide at your own pace which possibilities you want to use.

How do refunds or complaints work?

If there is a problem, contact written support, identify the purchase and product, and provide reasonable evidence such as screenshots, error messages, screen recordings, or a specific description of the defect. The seller may first remedy a remediable defect. Refunds are not automatic and are initiated manually by the seller or PromptForge.store only after individual review; voluntary refunds are solely a matter of goodwill. Statutory rights remain unaffected.

What data does PromptForge process?

PromptForge processes only the data needed for accounts, purchases, sales and platform operation. Payment, bank and identity data are processed directly by Stripe during payment handling.

How can I contact support?

Email us directly. For questions about a purchase or product, include the order or product number whenever possible so we can handle your request efficiently.

Support

How can I contact support?

Email us directly. For questions about a purchase or product, include the order or product number whenever possible so we can handle your request efficiently.

Email: info@promptforge.store
Frequently asked questions | PromptForge.store